Why your firm should record its calls

Over the years, VoIP has given many companies the power to make and receive calls from any place, at any time. It allows the workforce to promptly meet client demands and boost customer satisfaction. Another feature of VoIP applications that can bring your customer service to a higher level is call recording. #1. Improve customer […]

The true cost of an ugly website

We are taught never to judge a book by its cover. But in this superficial age, looks are everything, especially for websites. Your website is a customer’s first impression of your business, and if your site has poor graphics, illegible content, and other website no-no’s, that could end all chances of establishing a relationship and […]