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Prevent hackers from stealing healthcare data

Advances in IT have transformed paper medical records into digital files that can easily be accessed and stored. Sadly, this development has also resulted in sensitive healthcare data, or personal health information (PHI), becoming a bigger target for hackers. Because of this, healthcare providers must remain vigilant against all forms of cyberattacks. From financial information […]

What Must Happen for Illinois to Enter Phase 5

Monitoring the COVID-19 Positivity Rate

If you've been keeping up with the news from coronavirus.illinois.gov, you're aware that June 26th was when Illinois officially entered phase 4 of the 5-phase plan to reopen the economy. Restaurants, offices, factories, and more are all now allowed to operate at limited capacities, provided they meet the guidelines of the IDPH. What you may not know is that, in the best-case scenario, we won't be moving onto phase 5 until 2021. Here's a quote pulled from their page on what will allow us to officially enter phase 5 and thus, return to normalcy: “[we’ll need a] vaccine, effective and widely available treatment, or the elimination of new cases over a sustained period of time through herd immunity or other factors.

Cut your IT costs by investing in thin and zero clients

Cutting costs is great for business, but only if doing so does not result in lower-quality products or services. You can achieve this kind of compromise in your IT system, too. Instead of investing in expensive computer hardware, you can opt for affordable but powerful thin and zero clients. What are thin and zero clients? […]

Three Ways to Respond to a Ransomware Attack

If upon arriving in the office tomorrow, you noticed all your computers were locked with ransomware threatening to delete your data unless you paid a fee to the cybercriminal that put you into this situation, what would you do? It’s a scary situation to even think about for most businesses, and the saddest part is that it could have easily been prevented if they had taken the time to get an MSP to secure their IT network.

Top reasons to record your business calls

Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company’s reputation and boost customer satisfaction. #1. Improve customer service One of the most important reasons why businesses […]

Empower your business with Microsoft 365

Microsoft 365 isn’t just a new name for the tech giant’s old product Office 365. The new software comes with chock-full of tools that will empower employees, protect data, and provide business leaders with comprehensive oversight and control. Check out its features below. Name change Microsoft has time and again shown that they are willing […]