Three Ways to Respond to a Ransomware Attack

Three Ways to Respond to a Ransomware Attack


If upon arriving in the office tomorrow, you noticed all your computers were locked with ransomware threatening to delete your data unless you paid a fee to the cybercriminal that put you into this situation, what would you do? It’s a scary situation to even think about for most businesses, and the saddest part is that it could have easily been prevented if they had taken the time to get an MSP to secure their IT network. However, sometimes even with an MSP, an employee can leave a backdoor open for cybercriminals to infect your business with a nasty computer virus. In those cases, you’re left with three options. (Spoiler alert: you’re doing it wrong if you don’t pick option 1).

1. Sit back and relax.

If you already have a reliable MSP like SRV Network, you’ll be back up and running in a matter of minutes. We take care of reporting the incident to the proper authorities, and work with you to provide frequent updates until you and your entire team are ready to pick up from where you last left off.

2.  Report the attack and hope for the best.

If you didn’t take the time to properly back up your data or entrust its maintenance to an MSP, or worse, your IT guy has been slacking off on creating backups, you’re going to lose a LOT of progress and potentially bankrupt your business. In the best case scenario, you’ll be forced to explain to your clients why their data is suddenly easily accessible and for sale on the dark web.


3. Pay the ransom.

This is what most businesses do when they have unreliable or nonexistent backups. You’ll be putting yourself at the mercy of a criminal, and there’s no guarantee you’ll get your data back once you pay. The good news is that cybercriminals tend to honor their deals, as it makes future “business” easier… but you know you’ll be incentivizing them to hit you again if you do pay, so it’s a double edged sword. If you have a huge pile of money lying around that you want to get rid of, this is the best option for those who don’t care about protecting themselves or their clients.

To learn what steps you can take today to secure your IT network, get in touch with our experts today for a free consultation on business continuity planning, remote access security tools, employee training, and more!

For premiere IT Support & Services in Chicago, call SRV Network.

Call: 312.376.2910