Benefits of a Managed Service Provider

Benefits of a Managed Service Provider


The world of technology is constantly advancing at an ever-quickening pace, which can pose challenges for small businesses. Some companies are able to hire a full time IT support staff to maintain their network and ensure they keep up to date with the latest technology trends and regulations. However, some businesses are not large enough to warrant a full time IT department or have budget restrictions that prevent them from integrating a technology specialist into their team. In situations such as these, some companies will elect a member of their team to deal with minor issues that may arise, but this individual will likely lack proper training and could potentially worsen the situation. For more advanced technical issues these companies may resort to a “Break Fix” IT specialist.

A break fix IT specialist functions in a purely reactionary capacity and will likely need to commute to your place of business in order to address a problem. These specialists will often service more than one customer which can extend their response time from a few hours to a few days before they can address your issue. This reactive method can allow problems that could have been prevented to go unnoticed, resulting in system failures and data breaches which means lost time and money for your clients, employees and your business. When you employ a break fix IT specialist, you or one of your employees will bear the burden of compliance. It will be up to you to ensure that your software licensing does not expire, and your company is up to date with newly passed legislation. All of this can prove to be too much to manage on top of an already hectic schedule, but luckily enough a better solution exists.

Enter the Managed Service Provider, often referred to as an MSP. Managed Service providers, like SRV Network, can be the answer to your IT challenges. Our managed services provide companies with flexible solutions that fit their individual size and budget while integrating with their current systems. Even if you already have an IT specialist on your team, we design solutions that can help improve their current process and make them more productive. In addition to sorting out the day-to-day operations of your business, SRV also offers constant network monitoring and 24/7 support that has proven vital to ensuring that businesses like yours stay protected and secure.

There are many factors that influence business decisions and it is imperative that you make your decisions wisely. At SRV Network, we understand that information is power, and it is a vital tool when the future of your business is at stake. This is why we have compiled some of the benefits of utilizing outsourced IT services from a managed service provider.

  1. Reduced Risk
    When you choose to outsource your IT through a managed service provider you are taking proactive steps to protect your business. From hardware and software support to federal and state compliance, our expert team ensures you are always up to date and protected.
  2. Proactive Maintenance.
    An ounce of medicine is worth a pound of cure. With our constant network monitoring and proactive solutions your business will be much better protected and up to date.
  3. 3. Increased Productivity.
    We touched on this earlier, but it is worth expanding upon. When your network is down, or your computers lock up, your business is out of action and you are losing money. The rapid pace of technological innovation also means that you may be using an outdated system and be none the wiser. With our proactive solitons and wealth of industry knowledge, we can ensure that you are up to date and working efficiently.
  4. Reduced Cost.
    When you partner with a managed service provider over a break fix technician, you have the benefit of knowing exactly how much you are going to spend on your IT service. When you factor in the increased productivity from properly updated and functioning systems, there are serious cost savings to be had.
  5. Increased Competitiveness.
    When you outsource your IT, you gain access to leading professionals in the industry with years of experience. We are able to offer you suggestions and recommendations on how to better your IT business practices so you can have a leg up on the competition.
  6. 6. Peace of Mind.
    With our 24/7/365 network monitoring and technical support you can rest easy knowing that your sensitive information is safe and secure. This peace of mind will also allow you to focus more on your business instead of worrying about technical problems.

Regardless of whether or not you choose to do business with us it, it is important that you have the right information so you can make the choice that is best for you and your business. The opportunity to outsource your IT to a managed service provider can be one of the best decisions you make towards increasing the profitability and efficiency of your business while relieving yourself of the burden of IT management. If you feel that our services are right for you visit our webpage at or call us at (312) 376-2929 to schedule a full network assessment at no cost to you.

Remember to save often and backup daily,

Karl Volkman CTO, SRV Network.